Privacy policy

Vlow Medical B.V., Zwaanstraat 31e 5651 CA, Eindhoven, is responsible for the processing of personal data as set out in this privacy statement. At Vlow Medical B.V. your privacy is important.

Contact details: – Zwaanstraat 31e- 5651 CA Eindhoven

+31 8 5060 5642 –

Personal data that we process
Vlow Medical B.V. may use your personal information to process orders, to process payments and managing your account. To be able to process orders and to complete orders, we must collect – for each order that is placed – collect and store the following information:

(practice) name, contact person, email address, address, shipping and billing address and phone number.

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect information about website visitors who are younger than 16 years. However, we cannot check whether a visitor is over the age of 16. We do not knowingly collect personal information from children. If you are convinced that we have collected personal information without the consent of a major, please contact us via, then we will remove this information.

For what purpose and based on what basis process personal data

Vlow Medical B.V. processes your personal data for the following purposes:

  • To deliver goods and services to you
  • To call or email you if this is necessary in order to perform our services
  • To inform you about changes in our services and products
  • Fulfill your payment
  • Sending our newsletter and/or advertising folder(s)
  • Vlow Medical B.V. also processes personal data required by law, such as data that we need for our tax return.

Automated decision making
Vlow Medical B.V. takes on the basis of automated processing decisions on matters that (significant) may have an impact on people.

We are talking about decisions taken by computer programs or systems, without a human being (for example, an employee of Vlow Medical B.V.) in between. Vlow Medical B.V. uses computer programs and/or systems to process payments and orders and for sending our newsletters.

Our newsletter contains links and graphics through which we can see if the newsletter is open in an e-mail program and whether on left is clicked. We use this to improve our offer and for quality assurance. You can issue by signing out for the newsletter. In any mail at the newsletter you will find information on the sign out.

How long we store personal data
Vlow Medical B.V. stores your personal data no longer than is strictly necessary to the goals for which your information is collected. What we keep exactly depends on specific conditions such as

Rules that indicates that information is kept for a certain period and limitation periods of legal claims.

Sharing of personal information with third parties
Vlow Medical B.V. does not sell your personal details to third parties and will only provide personal details to comply a legal obligation. With companies that process your details in our mission, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. Vlow Medical B.V. remains responsible for this processing.

Cookies, or similar techniques, we use
Vlow Medical B.V. uses only technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that the first visit to this website is stored on your computer, tablet or smartphone. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure that the website is working properly and remember your preference settings. Also we can optimize our website. You can opt out of cookies by your internet browser so that it does not save cookies more. In addition, you can also delete all information previously stored via your browser settings. 

See, modify, or delete data

You have the right to correct or withdraw your personal data. In addition, you have the right to any permission for the data processing in to pull or to object to the processing of your personal data by Vlow Medical B.V. and do you have the right to data portability. That means that you can submit a request to the personal data that we have in a computer file to you or another organization, you mentioned. You can request for inspection, correction, removal, data transfer of your personal data or request to withdraw your consent or objection on the processing of your personal data send to .

How we protect personal information
Vlow Medical B.V. takes the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there is evidence of abuse, please contact our customer service via .