We have a 14 day return policy. We only accept unopened products. The products can be returned without reason within 14 days. If you want to return your order, please contact our customer service at Costs for collecting the products or sending the products back are for your own account.

Return address:

Vlow Medical B.V.
Zwaanstraat 31e
5651 CA Eindhoven
The Netherlands

Wrong or damaged products

In case you’ve received the wrong or damaged product please contact us within 72 hours after receiving the products by phone (+31 8 5060 5642) or by e-mail (